Privacy Notice
How Alex Deco Design Ltd looks after the details you send us. Last updated 14 November 2026.
Who we are
Alex Deco Design Ltd is a building contractor serving London and the Home Counties. We are the controller of the personal data described here. You can contact us at office@alexdecodesign.com or on 07774 600 922.
What we collect
When you use the quote form we collect the details you enter: your name, phone number, email address (optional), the type of project, your area or postcode, and any message you write. If you phone, email or message us on WhatsApp, Facebook or Instagram we receive whatever you choose to send.
Why we use it and our legal basis
We use your details only to reply to your enquiry, arrange a visit and prepare a quotation. The legal basis is our legitimate interest in answering enquiries you have asked us to answer and, if you go on to hire us, taking steps to enter into a contract. You also agree to this use when you tick the box on the form. We do not make automated decisions about you and we do not sell your details.
Who receives it
Form submissions are delivered to our email inbox by FormSubmit (formsubmit.co), a form-forwarding service that handles the message on our behalf. Our email, WhatsApp, Facebook and Instagram accounts are run by their own companies, which have their own privacy notices. We do not share your details with anyone else unless the law requires it.
How long we keep it
We keep enquiries for as long as we need to deal with them. If you become a client we keep project and accounting records for as long as the law requires. If an enquiry does not go ahead we delete it within a reasonable time.
Cookies and tracking
This website does not use advertising or analytics cookies. It loads fonts from Google Fonts, so your browser contacts Google when a page loads. The links to Facebook, Instagram and Google open those services, which may set their own cookies once you visit them.
Your rights
You can ask us to show you, correct or delete the personal data we hold about you, to restrict or object to our use of it, and to withdraw your agreement at any time. Email office@alexdecodesign.com and we will reply within one month. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Changes
If we change how we use your details we will update this page and the date above.